Vero Winter Protocol

If you live in a colder area with unpredictable weather, it’s important to ensure your chiller has freeze protection. This feature is included when you choose the Hot + Cold option with the Vero, but it is not included with the Cold-only option, as the Cold-only model does not have a heating element.

Our units are designed for both indoor and outdoor use and are built to withstand the winter season. While they generally perform well, there’s always the possibility of unexpected issues. To help prevent your cold plunge tank from freezing, please follow these maintenance tips:
  1. Clear Snow from Vents: If it snows, make sure to clear the snow away from the vents as soon as possible. The vents need to remain unobstructed for proper airflow.
  2. Keep the Unit Plugged In: Ensure your unit is plugged in and running 24/7. Continuous water flow helps prevent the water from freezing.
  3. Use the Lid When Not in Use: Keep the lid on the unit when it’s not in use. The lid helps seal the tank, isolating the water from outdoor temperatures. Our tanks are highly insulated, maintaining cold water in hot weather and preventing freezing in winter.
  4. Regular Filter Changes: We recommend regular filter changes to keep the unit running smoothly. If you’re experiencing prolonged freezing temperatures, it may be best to winterize the unit. This means draining all the water completely out of the unit through the plug on the side of the unit, and waiting until it warms up a bit to use your unit again.
  5. During colder months, set the temperature to 45°F to help prevent freezing in colder weather.

Weather may require the unit to be winterized by following the steps below:

Winterizing Instructions – Vero

Drain the tank:

    *Coming soon, please call 714-617-2007 for assistance! Thank you. 

    ⚠️ Disclaimer: Cracked components are not covered by the warranty due to freezing over. It is the customer’s responsibility to prevent the unit from freezing over.